Experience has proven that content management systems need to be monitored and properly administered to operate reliably, perform efficiently and insure employee productivity...let Silicon Plains simplify the management of your ECM and/or BPM solution.

Silicon Plains offers several flexible support options for all of our solutions. We have a variety of support packages that to meet your specific business needs.

Our flexible support options cover:

. Silicon Plains software

. Support of software developed for service offerings

. Third party software support such as Kofax and IBM

. Pre-paid hour support agreements

. "Insurance policy" and patch management support agreements

. Custom support agreements

. System monitoring agreements

To keep your mission-critical operations running at optimal levels, you don't have to do the running around. Just call the Silicon Plains. Through professional services consulting, global training offerings, and 24/7 customer support, you'll receive all the training and support you need to be successful.

We provide support services from our home offices in West Des Moines, Iowa during Standard Business Hours; however, customized services options are available.

Our Standard Business Hours are:

Monday-Friday (excluding Holidays)

8am-5pm CST

You can reach our support team by calling (515)-225-8700 or (800)-884-5868 and selecting support from the automated attendant.

You can also email support at support@sptech.com

Leading and respected organizations around the world depend on Silicon Plains to help manage their mission-critical content and business processes in order to increase operational efficiency.

We know how to meet your needs today and accommodate your growth tomorrow while maintaining IT costs and complexities.

Learn More about Silicon Plains' support options here